Settings
The Settings tab holds a handful of per-agent behavior settings, plus the option to permanently delete the agent. These are distinct from your overall workspace/billing settings, which live elsewhere in Minicrew.
Timezone
Section titled “Timezone”The timezone the agent uses to understand and display dates and times, which matters most for anything booking-related. Minicrew shows your browser’s detected timezone as a hint with a Use this shortcut, but it won’t silently apply it for you. You need to explicitly pick one so it actually gets saved.
Language
Section titled “Language”The language the agent replies in by default. Minicrew shows your browser’s detected language as a hint, and offers a long list of languages to choose from directly.
Silent Task Completion
Section titled “Silent Task Completion”When a background task finishes (a delegated skill, an MCP server call, an async research task), the agent normally describes what it did. Turning this on makes it reply with a short, generic acknowledgement instead, like “All Done!”, rather than a play-by-play. That’s the right call for customer-facing bots, where a technical narration would just confuse people. Screenshots or files the person explicitly asked for still get sent either way; only the descriptive text is suppressed.
Keep going after sending a saved answer
Section titled “Keep going after sending a saved answer”Only shown once the Knowledge base is turned on. Normally, after the agent sends a saved FAQ answer (a price list, brochure, or photos) it stops right there. Turning this on makes it continue the conversation in the same breath, for example following photos with “Would you like to book your first appointment?” It’s best for sales and booking flows. Leave it off if you’d rather the agent simply answer and wait.
Know the customer’s phone number
Section titled “Know the customer’s phone number”Only shown once the API channel is enabled. When someone messages this agent over WhatsApp or SMS through the Messaging API, this lets the agent automatically know their phone number without asking the customer to share it, useful for looking up an order, sending a one-time code, or just greeting them by context. It works for one-to-one chats only; group chats are ignored.
What matters for which agent
Section titled “What matters for which agent”Silent Task Completion is a business-agent setting almost by definition: customers don’t want to read a play-by-play of what the agent did behind the scenes, they just want the answer. A personal or internal assistant often works better with it off, since seeing exactly what the agent did (which file it read, which record it updated) is useful when it’s you or your own team on the other end. Keep going after sending a saved answer is squarely for sales and booking flows; a personal assistant rarely has a next-step to push toward, so it’s usually left off.
Danger Zone: deleting the agent
Section titled “Danger Zone: deleting the agent”At the bottom of the tab, Delete Agent permanently removes this agent and all of its configuration, channel connections, and chat history. This cannot be undone; see Creating an Agent for the full confirmation flow. If you just want to pause an agent temporarily, turn off its channels on the Channels tab instead of deleting it.